Global Business Analytics BPO Services Market Research Report 2024

BPO (business process outsourcing) is to outsource a special business process to a third-party service provider. BPO (business process outsourcing) provides a series of flexible services and options for redesigning, managing and running specific business functions. In the past, business process outsourcing was considered as a way to reduce labor costs by transferring it operations to low-cost markets. Modern BPOs look for the most appropriate infrastructure and skills from all over the world to design, build and run processes to help optimize the strategic results that enterprises want to achieve for their customers. BPO was originally related to manufacturing, but now it is adopted by other industries such as finance.



The adoption of systems such as ERP, CRM, SCM, and SFA by enterprises and the industrial Internet revolution have led to the generation of large volumes of data. Moreover, with the increased adoption of big data, the use of business analytics has also surged with a greater need to understand data. Data analytics tools and technologies help derive powerful insights and make efficient use of big data. This helps organizations make strategic decisions based on actionable insights for their business activities.

The global Business Analytics BPO Services market was valued at US$ 28410 million in 2023 and is anticipated to reach US$ 36080 million by 2030, witnessing a CAGR of 3.4% during the forecast period 2024-2030.

The major players in global BPO Business Analytics market include Accenture, Cognizant, Genpact, IBM, etc. The top 4 players occupy about 50% shares of the global market. North America and Europe are main markets, they occupy about 70% of the global market. HR is the main type, with a share about 20%. BFSI is the main application, which holds a share about 25%.

This report aims to provide a comprehensive presentation of the global market for Business Analytics BPO Services, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Business Analytics BPO Services.

Report Scope

The Business Analytics BPO Services market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Business Analytics BPO Services market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the Business Analytics BPO Services companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.

Market Segmentation


By Company


Tata Consultancy Services (TCS)

Genpact

Accenture PLC

EXL Service

IBM

Cognizant Technology Solutions Corp

Capgemini


Segment by Type


On-premise

Cloud-based


Segment by Application


IT & Telecommunication

BFSI

Retail

Healthcare

Others

By Region

North America

United States

Canada

Europe

Germany

France

UK

Italy

Russia

Nordic Countries

Rest of Europe

Asia-Pacific

China

Japan

South Korea

Southeast Asia

India

Australia

Rest of Asia

Latin America

Mexico

Brazil

Rest of Latin America

Middle East & Africa

Turkey

Saudi Arabia

UAE

Rest of MEA

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.

Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.

Chapter 3: Detailed analysis of Business Analytics BPO Services companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.

Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.

Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.

Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.

Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.

Chapter 12: The main points and conclusions of the report.